Frequently Asked Questions

ZutaNow is an online marketplace where you can discover quality products from trusted vendors across Nigeria. We ensure convenience, reliability, and fast delivery with every order.

We offer a flat delivery rate of ₦2,500, which covers most standard-sized orders nationwide. However, delivery charges may vary depending on the size, weight, and destination of the item. You’ll always be notified of any changes before checkout.

Delivery typically takes 1–5 business days, depending on your location and the vendor’s dispatch speed. You will receive a tracking update once your order is shipped.

Yes! Items can be returned or exchanged within 7 days of delivery, provided they are unused, in original condition, and with all tags intact.

If you’re a top vendor with high-quality products, we’d love to work with you. Simply contact us or fill out the Vendor Application Form to get started.

Once your order is placed, you’ll receive a confirmation email with a tracking link. You can also visit the Track Order section on our website and enter your order ID.

Absolutely! Our Customer Care team is available 24/7 to assist you via chat, email, or phone. Your satisfaction is our priority.

Placing an order on ZutaNow is simple:

• Browse through the products

• Click on the item you want

• Add it to your cart

• Proceed to checkout and fill in your delivery details

• Make payment and wait for your confirmation.
  Your order will be processed and shipped promptly.

No, but for your convenience, you’ll be prompted to create an account at checkout. Creating an account helps you:

• Track your order history

• Save delivery details for future purchases

• Receive faster support and exclusive offers